There’s a Price on Your Integrity
Integrity is an important part of leadership
You always knew integrity was an important facet of leadership. But did you know there’s a direct correlation between your company’s profitability and the integrity of its managers and executives? Tony Simons, associate professor in Organization Management at Cornell University quantified it in a detailed study of 76 Holiday Inn franchises around the United States. He looked at the profitability of each hotel and also gathered employee feedback on statements such as: “My manager practices what he/she preaches,” and “When my manager promises something, I can be certain that it will happen.”
Integrity Pays Dividends
Does integrity really pay off on the bottom line?
Tony Simons says it does, and he has hard data to back it up.
Simons, a professor at Cornell University’s School of Hotel Administration, surveyed employees at 76 hotels. He found that hotels where workers say their bosses keep their word and do what they say they’ll do turned a higher profit than those where workers are leery about their bosses’ integrity.
How does that difference translate into money? Each hotel happier with management’s integrity drew $250,000 more in profit a year, he found. “It was the single biggest predictor of profitability among the things you can control,” said Simons, who wrote the new book “The Integrity Dividend.”
